FAQ
General
In the simplest of terms a sound set is a map of a MIDI device or sample library that tells Sibelius
where it can find the sounds the device contains. Using a sound set allows Sibelius to interpret your music
based on standard notation resulting in accurate playback of your music direct from the score.
None. Sound sets are instructions to use sound content from other sources. Using a sound set will not make
the sounds of a sample library or MIDI device available if you do not already own the library or device.
No. The Sound Set Project does not support or condone software piracy and reserves the right to refuse sales and/or
support to users suspected of using pirated or cracked software. Anyone arriving at this site from sources of illegal software
distribution will be banned. Additionally, anyone proven to be using or distributing software illegally will be reported
to the appropriate authorities.
For more information on how software piracy hurts the industry, please visit www.imsta.org
No. The Sibelius Sound Set Project is in no way affiliated with Sibelius Software or Avid Technology, Inc..
No. Although Sibelius has been supportive of the Sound Set Project's efforts, they do not provide tech support for
third party sound sets. If you need tech support for a sound set please fill out the support form.
Free tech support is not available for sound sets not created by the Sound Set Project. These inquiries should be directed to
Sibelius. Support for other sound sets is available
for a fee from the Sound Set Project, use the contact form to request more information.
The sound sets will work on Mac and PC computers running Sibelius 5.2.5 or higher. Performance will vary based on how powerful your system
is. Make sure your computer meets or exceeds the requirements for both Sibelius and the sample library you wish to use.
While the sound sets will work in Sibelius First, functionality will be limited. Because of this, Sibelius First is not
officially supported for any sound sets.
Yes! All current versions of all sound sets available from the Sound Set Project are supported in Sibelius 7. Previous versions and
discontinued products are not supported. Please download the Sibelius 7 User Manual Addendum
for more information.
The Sound Set Project is not accepting beta applications at this time.
Purchases
All payments are currently processed using PayPal.
Sound sets and/or download information will be delivered by email to the email address used for payment.
Orders are processed and delivered within 24 hours of payment. Orders placed using an e-Check will be processed when payment clears.
Please check your SPAM or Junk mail folders. If it has not been delivered, and more than 24 hours have passed since you placed the order, use the
contact form to request it be sent again.
Due to the nature of the sound set files all purchases are final and cannot be refunded. If you have any questions about a sound
set you are encouraged to ask prior to purchasing using the contact form. Please refer to the
Terms and Conditions for more information.
Upgrades
EWQLSC [Play] Sound Set Users can upgrade to the EWQLSC [Play] + Exp sound set for US $5.
To request an upgrade, please use the contact form. All requests subject to verification.
EWQLSO [Play] Silver v3 Sound Set Users can upgrade to the Gold/Platinum sound set for US $10.
EWQLSO [Play] Gold v3 Sound Set Users can upgrade to the Platinum sound set free of charge.
If you require use of both Silver and Gold/Platinum you must purchase the sound sets separately.
To request an upgrade, please use the contact form. All requests subject to verification.
Users who purchased the Kontakt 4 Factory Library Sound Set on or before September 14, 2011 can upgrade to the Kontakt 5 Factory Library
sound set for US $8.
To request an upgrade, please use the contact form. All requests subject to verification.
Miroslav Philharmonik Classik Sound Set Users can upgrade to the Full edition sound set for US $5.
If you require use of both Classik and Full editions you must purchase the sound sets separately.
To request an upgrade, please use the contact form. All requests subject to verification.
QL Pianos Gold v2 Sound Set Users can upgrade to the Full edition sound set free of charge.
To request an upgrade, please use the contact form. All requests subject to verification.
QL Stormdrum 2 v2 Sound Set Users can upgrade to the SD2 + Exp sound set for US $5.
To request an upgrade, please use the contact form. All requests subject to verification.